Please contact our Member Support Team through your Email Signature Rescue account using the red help button for direct assistance.Once you are at the login screen, you will be presented with different options to access your Adobe account. The links and social media icons should work when you receive the email. Check to see if your email signature has been installed correctly by sending a test email to yourself instead. In compose mode, most email programs won't allow you to use the links in your email signature. I am composing an email and I can't click on any links or social media icons To resolve this, install Google Chrome or Mozilla Firefox from our Before You Start screen and copy your signature from one of these browsers instead. Using Safari will cause formatting issues. If you use your mouse, you may miss out on some of the vital code needed to make your signature work correctly.Īnother cause to this could be that you've used Safari to copy your email signature from and not Google Chrome or Mozilla Firefox. Don't use your mouse, only use Cmd + A (hold the Cmd key and press A at the same time) to select all of your email signature. More than likely, you have used your mouse to highlight the html email signature file in the browser. My email signature doesn't look right when I paste it or send an email If you're experiencing this, you will need to open your email signature's HTML file in Google Chrome or Mozilla Firefox (or be logged into your Email Signature Rescue account using Chrome or Firefox if copying from Fullscreen Preview) then copy the signature from there. This issue occurs when copying your email signature from Safari. My images are stacked under one another instead of side-by-side If you have tried our Written Instructions for installing your signature into Spark Mail App and you run into any issues, please read through this troubleshooting guide before contacting Support for further help.

Adobe spark email sign in